What Information We Hold and Why
When you create an account, we collect the details you enter directly: your name, email address, date of birth, and the phone number linked to your mobile access. During identity verification — a required step before your first withdrawal — we also collect a copy of
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a government-issued ID. Payment data works differently: when you deposit through PayPal or Venmo, those platforms handle your financial credentials on their own servers, and we receive only a transaction token, not your full account number. Play+ prepaid card activity is recorded at the transaction level
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so we can match deposits to your account wallet. We collect device data such as IP address and browser type to detect unauthorized access and meet state-level compliance requirements. You are never required to share data beyond what identity verification and payment processing demand. Access to
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your account and our platform depends on where local law permits it, and data collected in connection with that access is governed by applicable US state and federal law. We do not sell your personal data to third-party marketers. Retention periods match legal requirements: transaction records
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are held for a minimum of five years; account-activity logs are kept for the duration of your account and for a period after closure as required by law.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.